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Thread: Q-jacker update

  1. #1
    Kharne & Shed's BFAM Staff Member GeoSnipe's Avatar
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    Q-jacker update

    Due to popular demand Q-jacker is now running slightly behind and orders may take up to an hour.

    Please don't worry if your order hasn't arrived or states that it has been collected, this is due to timed out issues through Q-jacker. They are aware of this and all orders will be fulfilled.

    We thank you for your patience.

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    Insomnia BYOC Community & Engagement Manager

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  2. #2
    [DSORD]
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    Are they able to fix the problem with the inability to order burgers with cheese?

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  3. #3

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    Quote Originally Posted by zinya View Post
    Are they able to fix the problem with the inability to order burgers with cheese?
    Mine came without cheese or bacon

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  4. #4

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    Quote Originally Posted by GeoSnipe View Post
    Due to popular demand Q-jacker is now running slightly behind and orders may take up to an hour.

    Please don't worry if your order hasn't arrived or states that it has been collected, this is due to timed out issues through Q-jacker. They are aware of this and all orders will be fulfilled.

    We thank you for your patience.

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  5. #5
    Avid Gamer
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    Are we able to amend the food order too i.e. if I want something without mushrooms etc?

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  6. #6

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    You've taken us by storm, thank you!
    However, due to extreme demand there is a delay on orders of circa 1 1/2 hours... We are doing our absolute best for you and all your food is being freshly cooked and prepared to order. To allow us to catch up and fulfill your orders, last orders will be at 1 am.
    Subway is open 24 hours next to the Real Ale Bar.
    Thank you for your patience.

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  7. #7

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    This has been addressed and fixed, and will be live from tomorrow. Apologies for the inconvenience, a teething glitch.

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  8. #8

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    Quote Originally Posted by GODuk View Post
    Are we able to amend the food order too i.e. if I want something without mushrooms etc?
    This has been addressed and fixed and will be live from tomorrow. Apologies for the inconvenience, a teething glitch.

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  9. #9

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    Quote Originally Posted by HappyNoodle View Post
    Mine came without cheese or bacon
    This has been addressed and fixed and will be live from tomorrow. Apologies for any inconvenience.

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  10. #10

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    I've been waiting 2+ hours for a drinks only order (made at 22:20) surely that's more than a bit of a joke?

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